Freshworks CRM


Freshworks CRM

Freshworks provides businesses with SaaS customer engagement solutions.

 Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user.

At Freshworks, we believe your business deserves better software - software that’s ready to go, easy to setup and use, and requires minimal customization. All of our products live up to this promise and are backed by our world-class support. And the best part is, you don’t have to break the bank to get them working.

Freshworks provides businesses with SaaS customer engagement solutions

Products:

Customer Experience

Sales & Marketing

IT Service Management

HR Management

Tools

  • Freshping
  • Freshstatus

At Freshworks, we believe your business deserves better software - software that’s ready to go, easy to setup and use, and requires minimal customization

Platform:

  • Freshworks Neo: Leverage a flexible, end-to-end, AI powered enterprise platform to unify customer experiences, enhance employee productivity and empower an ecosystem of developers and partners. Scale with the power of Freshworks Neo.
  • Freddy AI: Elevate your customer support experience, make smarter business decisions, and increase employee productivity with Freddy AI, the enterprise-grade AI engine powered by Freshworks Neo.

Features:

  • Analytics
  • Neo Admin Center
  • Collaboration
  • Events and notifications
  • Unified Customer Record

Solutions:

  • Customer-for-life Software for SMBs and mid-market enterprise
  • Freshworks for support teams
  • Freshworks for IT teams
  • Freshworks for sales teams

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